Cristin-person-ID: 7103
Person

Asbjørn Følstad

  • Stilling:
    Forsker
    ved Software and Service Innovation ved SINTEF AS
  • Stilling:
    Forsker
    ved Software and Service Innovation ved SINTEF AS

Resultater Resultater

Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design.

Haugeland, Isabel Kathleen Fornell; Følstad, Asbjørn; Taylor, Cameron; Alexander, Cato. 2022, International Journal of Human-Computer Studies. SINTEF, UIO, ANDREINSTVitenskapelig artikkel

My AI Friend: How Users of a Social Chatbot Understand Their Human–AI Friendship.

Brandtzæg, Petter Bae; Skjuve, Marita; Følstad, Asbjørn. 2022, Human Communication Research. SINTEF, UIOVitenskapelig artikkel

Preface.

Følstad, Asbjørn; Araujo, Theo; Papadopoulos, Symeon; Law, Effie L.-C.; Luger, Ewa; Goodwin, Morten; Brandtzaeg, Petter Bae. 2021, Lecture Notes in Computer Science (LNCS). TUOE, UvA, UoL, SINTEF, UIO, UIA, ANDREINSTLeder

“Have a nice day:)”: Social interactions with customer service chatbots.

Ordemann, Stine; Skjuve, Marita; Følstad, Asbjørn; Bjørkli, Cato. 2021, IADIS Press. SINTEF, UIOVitenskapelig Kapittel/Artikkel/Konferanseartikkel

Facilitating access to municipality services through a conversational user interface. .

Mærøe, Anders; Følstad, Asbjørn. 2021, ETAPAS Online Workshop: Disruptive Technologies in the Public Sector: How to Manage Ethical Risks and Social Impacts?. SINTEFFaglig foredrag
1 - 5 av 216 | Neste | Siste »