Cristin-prosjekt-ID: 597553
Sist endret: 20. april 2022, 15:24

Cristin-prosjekt-ID: 597553
Sist endret: 20. april 2022, 15:24
Prosjekt

Digital capabilities and passenger benefits of a seamless and resilient Norwegian airport system

prosjektleder

Nigel Halpern
ved Høyskolen Kristiania

prosjekteier / koordinerende forskningsansvarlig enhet

  • Høyskolen Kristiania

Finansiering

  • TotalbudsjettNOK 7.000.000
  • Norges forskningsråd
    Prosjektkode: 283349

Klassifisering

Vitenskapsdisipliner

Samfunnsvitenskap • Bygg-, anleggs- og transportteknologi

Emneord

Digital transformasjon • Luftfart

Kategorier

Prosjektkategori

  • Grunnforskning

Tidsramme

Avsluttet
Start: 1. juni 2018 Slutt: 1. juni 2021

Beskrivelse Beskrivelse

Tittel

Digital capabilities and passenger benefits of a seamless and resilient Norwegian airport system

Populærvitenskapelig sammendrag

This project assesses the impact of digital technologies on the passenger journey to improve the passenger experience and the efficiency and effectiveness of the Norwegian airport system. It addresses important yet largely unresolved questions relating to the rapidly evolving nature of digital technologies. Most notably, how can airport decision makers best integrate these technologies with existing infrastructure and business practices to help improve door-to-door passenger experiences in a way that is commercially viable, yet also environmentally and socially responsible? Furthermore, what are the key ethical and privacy issues around the use and storage of large quantities of personal data, which form a key part of a digital future?

The project will use a mixed methods approach that includes data mining, passenger surveys and focus groups, and semi-structured interviews with airport management and other stakeholders. The main objectives are to benchmark current digital capabilities of the Norwegian airport system, to assess the door-to-door passenger journey combining different modes of ground transport and identifying passenger needs and pain-points, to analyse the costs and benefits of technology implementation in airport terminal design, to formulate decision-making processes and digital solutions in disruption scenarios for a more resilient Norwegian airport system, and to identify regulatory and ethical issues associated with the implementation of digital technologies.

The outcome will be to develop scenarios for the efficient and effective implementation of digital technologies in the airport environment to achieve seamless passenger journeys and commercial benefits for airport management and other stakeholders - thereby contributing to the development of a more resilient and sustainable Norwegian airport system.

The project is managed by Kristiania University College in partnership with Cranfield University, Molde University College and Avinor.

prosjektdeltakere

prosjektleder
Aktiv cristin-person

Nigel Halpern

  • Tilknyttet:
    Prosjektleder
    ved Høyskolen Kristiania

Pere Suau-Sanchez

  • Tilknyttet:
    Prosjektdeltaker
    ved Cranfield University

Thomas Budd

  • Tilknyttet:
    Prosjektdeltaker
    ved Cranfield University
Aktiv cristin-person

Deodat Edward Mwesiumo

  • Tilknyttet:
    Prosjektdeltaker
    ved Høgskolen i Molde - Vitenskapelig høgskole i logistikk
Aktiv cristin-person

Svein Bråthen

  • Tilknyttet:
    Prosjektdeltaker
    ved Høgskolen i Molde - Vitenskapelig høgskole i logistikk
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Resultater Resultater

Presentation for the industry partner Avinor on NRF project number 283349: Digital capabilities and passenger benefits of a seamless and resilient Norwegian airport system.

Halpern, Nigel; Budd, Thomas; Bråthen, Svein; Mwesiumo, Deodat Edward; Suau-Sanchez, Pere. 2022, Presentation for the industry partner Avinor on NRF project number 283349. HK, HIMPopulærvitenskapelig foredrag

NFR Project No. 283349: Digital capabilities and passenger benefits of a seamless and resilient Norwegian airport system.

Halpern, Nigel; Mwesiumo, Deodat Edward; Bråthen, Svein; Suau-Sanchez, Pere; Budd, Thomas. 2022, Seminaret om forsknings- og innovasjonsprosjekter i transportsektoren. HK, HIMPopulærvitenskapelig foredrag

Privacy concerns and customer’s willingness to share personal data.

Mwesiumo, Deodat Edward; Halpern, Nigel; Budd, Thomas; Suau-Sanchez, Pere; Bråthen, Svein. 2021, Forskningsdagene 2021. HK, HIMPopulærvitenskapelig foredrag

An assessment of air passenger confidence a year into the COVID-19 crisis : a segmentation analysis of passengers in Norway.

Budd, Thomas; Suau-Sanchez, Pere; Halpern, Nigel; Mwesiumo, Deodat Edward; Bråthen, Svein. 2021, Journal of Transport Geography. CU, HK, HIM, UOdCVitenskapelig artikkel

An exploratory and confirmatory composite analysis of a scale for measuring privacy concerns.

Mwesiumo, Deodat Edward; Halpern, Nigel; Budd, Thomas; Suau-Sanchez, Pere; Bråthen, Svein. 2021, Journal of Business Research. CU, HK, HIM, UOdCVitenskapelig artikkel
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