Cristin-resultat-ID: 1048741
Sist endret: 12. februar 2014, 14:24
NVI-rapporteringsår: 2013
Resultat
Vitenskapelig artikkel
2013

Uncertainty Reduction Through Everyday Performative Language: Work The Case of Coaching

Bidragsytere:
  • Natalia Nikolova
  • Stewart R. Clegg
  • Stephen Fox
  • Kjerst Bjørkeng Størdal og
  • Tyrone S. Pitsis

Tidsskrift

International Studies of Management and Organization
ISSN 0020-8825
e-ISSN 1558-0911
NVI-nivå 1

Om resultatet

Vitenskapelig artikkel
Publiseringsår: 2013
Publisert online: 2013
Trykket: 2013
Volum: 43
Hefte: 3
Sider: 74 - 89

Importkilder

Scopus-ID: 2-s2.0-84884758141

Klassifisering

Vitenskapsdisipliner

Samfunnsvitenskap

Emneord

Organisasjonsteori • Organisasjon og ledelse • Tjenesteyting

Beskrivelse Beskrivelse

Tittel

Uncertainty Reduction Through Everyday Performative Language: Work The Case of Coaching

Sammendrag

In this study we focus on coaching in the context of small and medium enterprises in the creative industries. We draw on data collected from five business coaching organizations over numerous coaching encounters with their clients. Using detailed conversational data drawn from these coaching encounters we analyze the ways in which business coaches practice ‘active listening’ and ‘reflective questioning’ in order to reduce the uncertainties they and their clients face when working together. We show that they do so through the strategy of positioning ‘performance’ as central to their practice. Successful performances depend on the ability to convince clients that one’s performance is what it represents itself as being, a performance that is brought off by detailed every day language work, mimicking the client’s language back on to the client. As such coaches demonstrate themselves to be skilled analysts of everyday life and listening

Bidragsytere

Natalia Nikolova

  • Tilknyttet:
    Forfatter
    ved Australia

Stewart R. Clegg

  • Tilknyttet:
    Forfatter
    ved Australia

Stephen Fox

  • Tilknyttet:
    Forfatter
    ved Australia

Kjersti Bjørkeng Størdal

Bidragsyterens navn vises på dette resultatet som Kjerst Bjørkeng Størdal
  • Tilknyttet:
    Forfatter
    ved Teknologiledelse ved SINTEF AS

Tyrone S. Pitsis

  • Tilknyttet:
    Forfatter
    ved Newcastle University
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