Cristin-resultat-ID: 1081157
Sist endret: 21. januar 2015, 15:28
Resultat
Vitenskapelig artikkel
2013

Social design feedback: evaluations with users in online ad-hoc groups

Bidragsytere:
  • Asbjørn Følstad
  • Kasper Hornbæk og
  • Pål Ulleberg

Tidsskrift

Human-centric Computing and Information Sciences
ISSN 2192-1962
e-ISSN 2192-1962
NVI-nivå 1

Om resultatet

Vitenskapelig artikkel
Publiseringsår: 2013
Publisert online: 2013
Artikkelnummer: 3

Importkilder

Scopus-ID: 2-s2.0-84896477579

Beskrivelse Beskrivelse

Tittel

Social design feedback: evaluations with users in online ad-hoc groups

Sammendrag

Social design feedback is a novel approach to usability evaluation where user participants are asked to comment on designs asynchronously in online ad-hoc groups. Two key features of this approach are that (1) it supports interaction between user participants and development team representatives and (2) user participants can see and respond to other participants’ comments. Two design cases, involving 250 user participants, were studied to explore the output of social design feedback and investigate the effect of the two key features of this approach. Of all the design feedback, 17% was rated highly useful, and 21% contained change suggestions. The presence of an active moderator, representing the development team and interacting with the user participants, increased the usefulness of the design feedback. The opportunity to see and respond to others’ design feedback had a minor effect on the kind of design feedback provided, but no effect on usefulness. Based on the findings, we offer advice on how to implement social design feedback and suggest future research.

Bidragsytere

Asbjørn Følstad

  • Tilknyttet:
    Forfatter
    ved Sustainable Communication Technologies ved SINTEF AS

Kasper Hornbæk

  • Tilknyttet:
    Forfatter
    ved Københavns Universitet
Aktiv cristin-person

Pål Ulleberg

  • Tilknyttet:
    Forfatter
    ved Psykologisk institutt ved Universitetet i Oslo
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