Cristin-resultat-ID: 1178269
Sist endret: 21. desember 2015 10:57
NVI-rapporteringsår: 2015
Vitenskapelig artikkel

Innovation Management Practices in Production-Intensive Service Firms

  • Tor Helge Aas
  • Karl Joachim Breunig
  • Katja Maria Hydle og
  • Per Egil Pedersen


International Journal of Innovation Management
ISSN 1363-9196
e-ISSN 1757-5877
NVI-nivå 1

Om resultatet

Vitenskapelig artikkel
Publiseringsår: 2015
Trykket: 2015
Volum: 19
Hefte: 5
Open Access


Scopus-ID: 2-s2.0-84945479813

Beskrivelse Beskrivelse


Innovation Management Practices in Production-Intensive Service Firms


This paper posits that innovation management practices are contingent upon the type of industry, and examines the innovation management practices in a distinctive set of service firms: production-intensive service firms. Production-intensive services are standardised services produced at a large scale. These services have received little attention from prior comprehensive qualitative innovation management practices research. The examination in this paper is based on in-depth interviews with 21 key-employees in five large Scandinavian production-intensive service firms. The results revealed a number of innovation management practices specific to production-intensive service firms in the four dimensions of strategy and culture, front end of innovation and portfolio management, development process, as well as intellectual and organisational resources. The findings expose that production-intensive service firms are less likely to have an explicit innovation strategy and they are unlikely to measure the strategic impact of innovation activities. Furthermore, the innovation processes in production-intensive service firms tend to be flexible, although formal descriptions exist. The findings extend knowledge on innovation management practices research and provide useful lessons and implications for managers who seek to develop new production-intensive services. The findings also demonstrate that there is a need to acknowledge a contingent view of innovation management practices that are receptive to the type of context the innovation occur in.


Tor Helge Aas

  • Tilknyttet:
    ved Institutt for strategi og ledelse ved Universitetet i Agder

Karl Joachim Breunig

  • Tilknyttet:
    ved Handelshøyskolen ved OsloMet - storbyuniversitetet
Aktiv cristin-person

Katja Maria Hydle

  • Tilknyttet:
    ved NORCE Samfunn ved NORCE Norwegian Research Centre AS

Per Egil Pedersen

  • Tilknyttet:
    ved Institutt for strategi og ledelse ved Norges Handelshøyskole
  • Tilknyttet:
    ved Institutt for økonomi, historie og samfunnsvitenskap ved Universitetet i Sørøst-Norge
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