Cristin-resultat-ID: 1510270
Sist endret: 2. desember 2017, 14:09
NVI-rapporteringsår: 2017
Resultat
Vitenskapelig oversiktsartikkel/review
2017

Management challenges with the maintenance of experience concept innovations: Toward a new research agenda

Bidragsytere:
  • Dorthe Helen Næss Eide
  • Lars Fuglsang og
  • Jon Sundbo

Tidsskrift

Tourism Management
ISSN 0261-5177
e-ISSN 1879-3193
NVI-nivå 2

Om resultatet

Vitenskapelig oversiktsartikkel/review
Publiseringsår: 2017
Volum: 63
Hefte: December
Sider: 452 - 463

Importkilder

Scopus-ID: 2-s2.0-85030482040

Beskrivelse Beskrivelse

Tittel

Management challenges with the maintenance of experience concept innovations: Toward a new research agenda

Sammendrag

This article suggests a new research agenda within the debates about tourism, the experience economy, and innovation. Knowledge about innovation and value co-creation within experience-based sectors has increased, but most studies focus on the initial steps of the innovation process. We argue that there is a need to focus on challenges that tourism management faces over time when it wishes to maintain innovations in an experience concept. Maintaining such innovations needs to be investigated from an organisational perspective. There are many reasons why it can be challenging to maintain innovative experience concepts over time. We address three important reasons and suggest an analytical model which employs four theoretical constructs namely, the experience concept, the experience system, internal engagement, and external engagement. We illustrate the model by applying it to three case vignettes from experience-based tourism. The case vignettes illuminate how “maintenance” is an important construct within experience innovation research.

Bidragsytere

Aktiv cristin-person

Dorthe Helen Næss Eide

  • Tilknyttet:
    Forfatter
    ved Handelshøgskolen ved Nord universitet

Lars Fuglsang

  • Tilknyttet:
    Forfatter
    ved Roskilde Universitet

Jon Sundbo

  • Tilknyttet:
    Forfatter
    ved Roskilde Universitet
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