Sammendrag
Lately, in literature, a few papers have been published on methods for solving patient planning problems involving uncertainty. Most authors consider very simple recourse actions, typically only counting the extra overtime resulting from unexpected delays. This is not very realistic in a real world setting, since one in practice wants to dynamically reschedule as unexpected events occur. To be able to perform as such, a scheduling system must address three main challenges: (1) enlarge its scope; (2) plan for uncertainty; and (3) solutions approach. In this paper, is discussed how the context-aware methodology can contribute as a solution to this problem, by enabling process support.
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