Cristin-resultat-ID: 1784346
Sist endret: 3. februar 2020, 09:25
NVI-rapporteringsår: 2019
Resultat
Vitenskapelig artikkel
2019

The Role of Mediators in Transforming and Translating Information Quality: A Case of Quality Assurance in a Norwegian Hospital Trust

Bidragsytere:
  • Geir Inge Hausvik
  • Devendra Bahadur Thapa og
  • Bjørn Erik Munkvold

Tidsskrift

Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS)
ISSN 1530-1605
e-ISSN 2572-6862
NVI-nivå 1

Om resultatet

Vitenskapelig artikkel
Publiseringsår: 2019
Publisert online: 2019
Volum: 52
Hefte: 1
Sider: 4115 - 4124

Beskrivelse Beskrivelse

Tittel

The Role of Mediators in Transforming and Translating Information Quality: A Case of Quality Assurance in a Norwegian Hospital Trust

Sammendrag

The existing literature on information quality (IQ) provides limited understanding of how roles influence IQ in healthcare. The traditional way of understanding roles such as collectors, custodians, and consumers assumes that data are simply transformed into information and subsequently used by consumers. However, this does not explain how interpersonal communication influences IQ. In reality, the actors involved can actively change the quality of healthcare information through transformation, translation, or distortion. Latour’s idea of intermediaries and mediators can be an appropriate lens for understanding these roles. Latour defined intermediaries as socio-technical actors who simply transport information, whereas mediators can transform, translate, distort, and change the meaning of information. Following Latour’s idea, we conducted a qualitative case study of quality assurance in a Norwegian healthcare organization. In doing so, we illustrated how IQ mediators can distort or create shared understanding of quality assurance information, which further influences enactment.

Bidragsytere

Geir Inge Hausvik

  • Tilknyttet:
    Forfatter
    ved Institutt for informasjonssystemer ved Universitetet i Agder

Devinder Thapa

Bidragsyterens navn vises på dette resultatet som Devendra Bahadur Thapa
  • Tilknyttet:
    Forfatter
    ved Institutt for informasjonssystemer ved Universitetet i Agder

Bjørn Erik Munkvold

  • Tilknyttet:
    Forfatter
    ved Institutt for informasjonssystemer ved Universitetet i Agder
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