Cristin-resultat-ID: 1845492
Sist endret: 6. januar 2021 09:53
NVI-rapporteringsår: 2020
Resultat
Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
2020

Can Increased Patient Involvement Reduce the Number of Surgery Cancellations? Lessons learned from a research and development project in Norway

Bidragsytere:
  • Kari Dyb og
  • Conceição Granja

Bok

eTELEMED 2020, The Twelfth International Conference on eHealth, Telemedicine, and Social Medicine
ISBN:
  • 978-1-61208-763-4

Utgiver

International Academy, Research and Industry Association (IARIA)
NVI-nivå 1

Serie

International Conference on eHealth, Telemedicine, and Social Medicine (eTELEMED)
ISSN 2308-4359
e-ISSN 2308-4359
NVI-nivå 1

Om resultatet

Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
Publiseringsår: 2020
Hefte: 12
Sider: 68 - 73
ISBN:
  • 978-1-61208-763-4

Klassifisering

Fagfelt (NPI)

Fagfelt: Tverrfaglig naturvitenskap og medisin
- Fagområde: Realfag og teknologi

Beskrivelse Beskrivelse

Tittel

Can Increased Patient Involvement Reduce the Number of Surgery Cancellations? Lessons learned from a research and development project in Norway

Sammendrag

Increased patient involvement is the new mantra in modern healthcare, indicating that patients can play an important role in improving the quality of their health and care services. In this paper, we study the reality of increased patient involvement within the current organizational structure of hospitals by revisiting the findings from a recent research and development project at a university hospital in Norway. Through the development and implementation of a tool for electronic two-way communication between patients and hospitals, the overarching goal of the eTeam-Surgery project (2013–2019) was to better prepare the hospital and the patient for surgical procedures and thereby reduce the number of surgery cancellations. To approach this goal, researchers from the field of health informatics, medicine and sociology explored a quality improvement initiative at the hospital, made field observations and interviewed patients and health professionals. eTeam-Surgery demonstrated that establishing a tool for active involvement of patients in the pre-operative planning process was not an easy task. The research revealed (1) diverse reasons for surgery cancellations, (2) a lack of uniformity in the pre-operative workflow and (3) a hospital practice of marking a surgery as cancelled when patients tried to rebook for a different date. Focusing on increased patient involvement, this paper demonstrates how the main reasons for cancellation at the hospital and the lack of uniformity of the pre-operative workflow both originate from hospital organizational issues and, consequently, will not be solved with increased patient involvement. On the other hand, increased patient involvement can improve the current hospital practice of marking surgeries as cancellations when patients are actually trying to rebook. It is our conclusion that hospitals have a long way to go before the new mantra of active patient involvement can be a reality. However, we still believe that active patient involvement can positively contribute to the problem of elective surgery cancellation. The first step would be for hospitals to offer patients the option of choosing their own date of surgery, similar to booking an airline ticket online.

Bidragsytere

Kari Dyb

  • Tilknyttet:
    Forfatter
    ved Nasjonalt senter for e-helseforskning ved Universitetssykehuset Nord-Norge HF

Maria Granja

Bidragsyterens navn vises på dette resultatet som Conceição Granja
  • Tilknyttet:
    Forfatter
    ved Nasjonalt senter for e-helseforskning ved Universitetssykehuset Nord-Norge HF
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Resultatet er en del av Resultatet er en del av

eTELEMED 2020, The Twelfth International Conference on eHealth, Telemedicine, and Social Medicine.

Sendra, Sandra; Murata, Yoshitoshi; Civit-Masot, Javier; Rajh, Arian. 2020, International Academy, Research and Industry Association (IARIA). JAPAN, SUZ, UdG, SPANIAVitenskapelig antologi/Konferanseserie
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