Sammendrag
User Centred Design (UCD) is a fitting approach for supporting sensemaking, as the aim of UCD is to understand contextual user needs and use this as a basis to iteratively explore and. design solutions. Similarly, agile software development uses iterations and rapid feedback to continuously explore, learn and improve user stories and their implementations. The user centred and agile approaches represent mindsets of great influence in their respective fields of design and software development. In this chapter, we will briefly introduce the two approaches. We present five models that can be used to combine agile and user centred development and discuss three common challenges in user centred agile development. Key take-aways from the chapter are:
• The importance of exploring, understanding and framing the problem, in order to:
o Solve the right challenge.
o Propose solutions that fit the context of use.
o Make sure user needs drives ideation – not the love of technology.
• The importance of user involvement and contextual testing as a team effort, to:
o Enable interdisciplinary decision making and collaboration.
o Enable continuous learning and improvement based on feedback.
o Create solutions that work in real life scenarios and contexts.
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