Cristin-resultat-ID: 859963
Sist endret: 27. februar 2012 14:09
NVI-rapporteringsår: 2011
Resultat
Vitenskapelig artikkel
2011

Disrupted rhythms and mobile ICT in a surgical department

Bidragsytere:
  • Per Erlend Hasvold og
  • Jeremiah Scholl

Tidsskrift

International Journal of Medical Informatics
ISSN 1386-5056
e-ISSN 1872-8243
NVI-nivå 2

Om resultatet

Vitenskapelig artikkel
Publiseringsår: 2011
Volum: 80
Hefte: 8

Importkilder

Isi-ID: 000292509100004

Beskrivelse Beskrivelse

Tittel

Disrupted rhythms and mobile ICT in a surgical department

Sammendrag

Abstract Purpose This study presents a study of mobile information and communication technology (ICT) for healthcare professionals in a surgical ward. The purpose of the study was to create a participatory design process to investigate factors that affect the acceptance of mobile ICT in a surgical ward. Methods Observations, interviews, a participatory design process, and pilot testing of a prototype of a co-constructed application were used. Results Informal rhythms existed at the department that facilitated that people met and interacted several times throughout the day. These gatherings allowed for opportunistic encounters that were extensively used for dialogue, problem solving, coordination, message and logistics handling. A prototype based on handheld mobile computers was introduced. The tool supported information seeking functionality that previously required local mobility. By making the nurses more freely mobile, the tool disrupted these informal rhythms. This created dissatisfaction with the system, and lead to discussion and introduction of other arenas to solve coordination and other problems. Conclusions Mobile ICT tools may break down informal communication and coordination structures. This may reduce the efficiency of the new tools, or contribute to resistance towards such systems. In some situations however such “disrupted rhythms” may be overcome by including additional sociotechnical mechanisms in the overall design to counteract this negative side-effect.

Bidragsytere

Per Erlend Hasvold

  • Tilknyttet:
    Forfatter
    ved Nasjonalt senter for e-helseforskning ved Universitetssykehuset Nord-Norge HF

Jeremiah Scholl

  • Tilknyttet:
    Forfatter
    ved Kvalitets- og utviklingssenteret ved Universitetssykehuset Nord-Norge HF
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