Sammendrag
The Norwegian Health sector is undergoing changes at all levels due to recent health reforms. Services traditionally offered by specialized health care are being transferred to primary health care managed by municipalities. In this context, telemedicine technology is introduced to facilitate new services that support communication across local borders, optimizing resources and increasing cost effectiveness. This study focuses on the user-centred design, iterative development and evaluation of the user interface of a mobile application to be used in a new telemedicine service for remote monitoring of chronic obstructive pulmonary disease symptoms. The research is a result of the cooperation between a municipality and a hospital as part of the European Commission project United4Health. Through a user-centred design approach, the tablet device application was developed based on information gathered in a workshop and group interviews where the end-users, patients and health professionals, described their preferred way of interacting with the telemedicine technology. User evaluations reported positive results on the ease of use and user satisfaction with the interaction with the application. Iterative application’s user interface refinements were made through several end-users’ evaluations, resulting in a fully developed system suitable for remote monitoring.
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