How Real Estate and Facilities Management can contribute to value creation in different organizations

Purpose: This paper presents findings from the research project “Oscar – Value for Users and Owners of Buildings”, and investigates two research questions: i) What in early phase planning of real estate projects and facilities management creates value for owners and users of buildings? ii) Do respondents in private enterprises, public administrations and hybrid organizations have different opinions concerning what and how creates value for owners and users of buildings? Design/methodology/approach: This study is based on a national survey (N = 837) among Norwegian owners and users of buildings. The data have been analysed through descriptive statistics, ranking of the means and one-way ANOVA. Findings: Many owners and users of buildings have a short term financial focus and seem to overlook recent research concerning value creation. There are some interesting organization specific differences. Practical implications: Our research provides guidelines concerning how real estate and facilities management can create value for owners and users of buildings in private enterprises, public administrations and hybrid organizations. Originality/value: This is an empirical study with a significant number of respondents. Further empirical research is needed to establish whether it is possible to generalize the Norwegian results.