Cristin-resultat-ID: 1378602
Sist endret: 8. september 2016, 09:45
NVI-rapporteringsår: 2016
Resultat
Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
2016

A Service Design Thinking Approach for Stakeholder-Centred eHealth

Bidragsytere:
  • Eunji Lee

Bok

Exploring Complexity in Health: An Interdisciplinary Systems Approach
ISBN:
  • 978-1-61499-677-4

Utgiver

IOS Press
NVI-nivå 1
Finn i kanalregisteret

Serie

Studies in Health Technology and Informatics
ISSN 0926-9630
e-ISSN 1879-8365
NVI-nivå 1
Finn i kanalregisteret

Om resultatet

Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
Publiseringsår: 2016
Volum: 228
Hefte: 1
Sider: 177 - 181
ISBN:
  • 978-1-61499-677-4
Open Access

Lenker

original online (doi)

ORIA

Importkilder

Scopus-ID: 2-s2.0-85020375062

Klassifisering

Fagfelt (NPI)

Fagfelt: IKT
- Fagområde: Realfag og teknologi

Beskrivelse Beskrivelse

Tittel

A Service Design Thinking Approach for Stakeholder-Centred eHealth

Sammendrag

Studies have described the opportunities and challenges of applying service design techniques to health services, but empirical evidence on how such techniques can be implemented in the context of eHealth services is still lacking. This paper presents how a service design thinking approach can be applied for specification of an existing and new eHealth service by supporting evaluation of the current service and facilitating suggestions for the future service. We propose Service Journey Modelling Language and Service Journey Cards to engage stakeholders in the design of eHealth services.

Bidragsytere

Eunji Lee

  • Tilknyttet:
    Forfatter
    ved Sustainable Communication Technologies ved SINTEF AS
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Resultatet er en del av Resultatet er en del av

Exploring Complexity in Health: An Interdisciplinary Systems Approach.

Hoerbst, Alexander; Hackl, Werner O.; de Keizer, Nicolette; Prokosch, Hans-Ulrich; Hercigonja-Szekeres, Mira; de Lusignan, Simon. 2016, IOS Press. Vitenskapelig antologi/Konferanseserie
1 - 1 av 1