Recommendations of a Laboratory Infrastructure for Simulation of Telemedicine Services

In Norway, a health reform targeting coordination and continuity of care has urged municipalities to re-organize their services as there is an increasing use of remote monitoring and sensor technologies in citizens’ homes. In this context, the research project “Telemedicine Agder” is an opportunity to study the implementation, organization and operation of large scale telemedicine services, and identify the service models of the future. As part of the project, simulation of a telemedicine service for remote monitoring of diabetes II was tested in a clinical laboratory with key informants from municipalities, hospital and research partners. This paper presents the technical and physical infrastructure of the clinical laboratory environment for simulation of a telemedicine service workflow with recommendations based on experiences from the project, relevant and applicable to other eHealth-related contexts.