Sammendrag
Abstract
Purpose – This paper aims to investigate the role of a particular energy calculator in enhancing the energy
efficiency of existing homes by asking how this calculator was developed and how it is domesticated by
craftspeople working as energy consultants.
Design/methodology/approach – The study is based on qualitative interviews with users and
producers of the energy calculator (n = 22), as well as participation in energy consultation training.
Findings – The paper finds that, in the energy calculator, there is a striking lack of connection between the
domestication and script because of lack of energy consultants’ involvement in the design and
implementation process.
Practical implications – The enrolment of energy consultants as energy calculator users earlier in and
throughout the design process could be valuable in making the transition to an energy-efficient and
environmentally friendly building sector.
Social implications – The paper argues for recognition of the role of energy consultants, especially
craftspeople, as participants in the design process for tools of governance. This is a call to acknowledge the
value of particular skills and experiences possessed by craftspeople doing home consultation.
Originality/value – By understanding the intricate developer–user synchronicity in tools developed for
upgrading the building sector, energy mitigation can be made more effective.
Keywords Facilities management, Sustainable buildings, Craftspeople, Domestication,
Energy calculators, Energy consulting
Paper type Research paper
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