Chapter Two - Automated bus systems in Europe: A systematic review of passenger experience and road user interaction

Automated driving systems promise a tremendous amount of benefits. Especially when applied in the domain of public transport, economic and passenger advantages are thought to be manifold. As technology rapidly advances, and projects involving automated buses appear throughout the world, investigating how its users and surrounding road traffic interact with these novel technologies need to advance with a similar pace. However, up to now, a reliable and up-to-date overview of performed, running, and planned projects is lacking. Moreover, little is known about human interaction with automated bus systems, and what is known is not always reported. By means of a systematic review, an overview of the current state-of-the-art knowledge on the interaction between automated bus systems and its interactors is presented. Results of these studies are described and discussed, and implications are being made regarding future policies to be applied in this domain to safeguard safe interaction with automated bus systems.