Designing a digital service for cervical screening participants

Screening programs for cervical cancer are performed to diagnose the early stage of cancer and prevent its development. Historically, the screening test was taken every three years, but it gradually varied due to continuous changes in technology, guidelines, and a new type of test. These changes made the screening participants uncertain and worried about understanding and interpreting the meaning of various test results and frequent follow-ups. These test results are manual and time-consuming to date. The participants seek it as digital, allowing easy and fast access to information. The primary research challenge of the proposed study is to present simple and complex test history data to the participants in an easily understandable way. The proposed research helped to design an artifact (prototype) that can be utilized to develop a digital service that does not cause any uncertain worry for the participants in understanding the complex test history data. For this, the proposed thesis study used state-of-the-art visualization techniques following the guidelines of design science research.