Next steps to a framework for global collaboration to drive business performance SPE 126207

During 2008-2009, Cisco and Statoil together with a consortium of global companies from multiple industries joined forces to develop a collaboration framework to document how to achieve greater business value through collaboration. In this work, we have documented four major benefits to collaboration: reducing costs, enhancing quality, accelerating the speed of planning-execution, and improved business agility. The members of the Collaboration Consoritum never met physically but developed the framework using WebEx, Telepresence, teleconferencing and through sharing ideas and concepts in a shared workspace. The framework developed through this global collaboration process is presented in this paper. The framework model consists of two major phases. First, setting the direction by developing a collaboration vision and strategy. Second, operationalizing collaboration by enabling added value through and integration of capabilities like internal organizational structure, culture/people, metrics, support services and through use of enabling collaboration technologies via Web2.0 and rich media. We also address how collaboration goes through several distinct phases as part of its evolution within and across organizations. In this paper, we present the elements of the collaboration framework and relate the use of the framework to existing and emerging collaboration practices in Intelligent Energy and other relevant industries.